A Online Contact Centre Advisor Job Is Available At Our NISS
  • Online Contact Centre Advisor

    Date Added:
    10 February 2020

    Contract Type:
    Permanent

    Location:
    NISSAN BIRMINGHAM SOUTH

    Salary:
    Competitive

    Closing Date:
    28 March 2020

    Job Reference:
    Online CCA - Bham South

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    JOB DESCRIPTION

    Online Contact Centre Agent – Acock’s Green, Birmingham

     

    West Way Nissan, the UK’s largest Nissan Dealer group, are currently recruiting for an Online Contact Centre Agent to handle inbound and outbound bookings for our successful Dealer Group.

     

    Your role will be to capture all enquiries into our booking system, make contact with the customer to fully qualify their leads and ultimately secure appointments for our dealerships. Previous experience with online bookings, live chat and email enquiries would be advantageous.

     

    You will have the ability to meet and exceed internal and external customer expectations, build and maintain successful partnerships with customers, understand and apply customer service techniques and to focus on the achievement of long-term customer loyalty.

     

    Weekend working rota applicable currently 1/2 in 4.

    We offer a salary of £16,000 with potential bonus earnings, plus pension, Life Cover, Friends and Family Car Purchase Scheme, 23 days holiday rising to 25 with service. 

     

    Apply

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Aprite (GB) Limited is a limited liability company registered in England and Wales under number 3261643 with its registered office at The Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, Hertfordshire WD3 9YS. For the purpose of insurance mediation & consumer credit activity Aprite (GB) Limited, trading as West Way Nissan, is authorised and regulated by the Financial Conduct Authority Ref No. 311404.
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