Service Advisor - Manchester I Careers I West Way
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  • West Way

  • Service Advisor - Manchester

    Date Added:
    10 April 2024

    Contract Type:
    Permanent

    Salary:
    Competitive

    Closing Date:
    10 May 2024

    Job Reference:
    Service Advisor - Manchester

     

    JOB DESCRIPTION

    Service Advisor - Manchester

    West Way is a leading car dealer group with dealerships covering the Midlands and North West. We have an exciting opportunity for an experienced and enthusiastic Service Advisor to join our dynamic team at our West Way dealership in Manchester. This position is well suited to a person who is looking to join a leading innovative brand and further their career in the automotive retail industry.

    Based within the Service department, you will report to the Service Manager and work closely with all areas of Service, to achieve the needs and objectives of the business.

    Responsibilities;

    • To liaise with all relevant personnel to ensure complete customer satisfaction
    • To maximise workshop profit opportunities
    • To achieve the Customer Satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the Nissan Standards and dealership procedures
    • To welcome all customers at Service reception in a warm and professional manner, qualify their needs; agree service and repair instructions and book vehicle into the workshop
    • To act as a point of on-hand assistance to colleagues


    Ideal candidate and Requirements;

    • 2 years’ experience working in an Automotive Service Advisor or similar role
    • Knowledge of RTC DMS System & 1 Link
    • Outgoing personality
    • Interesting and engaging to customers and colleagues
    • Good sense of humour
    • Flexible
    • Experience of delivering outstanding customer service

     

    You will be an experienced Service Advisor looking to further your skills with the innovative Nissan brand. We will provide a full training programme.


    At West Way, you can enjoy the benefits of a preferential family and friends discount, 3 years salary life cover, free access to our Employee Assistance Programme (EAP), Standard Life Pension scheme, as well as training and genuine career progression opportunities.

    To enhance work life balance, the role is Monday - Friday whereby weekends are not normally worked. 

    We operate in accordance with our core values that make us FITTER, Fairness, Integrity, Teamwork, Trust, Excellence and Respect.

     

    If you have the qualities for this role and share our core values, please apply below.

     

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    West Way is a trading name for AWR Automotive UK Limited, a limited liability company registered in England and Wales under number 14219136 with its registered office at 41 Birmingham Road, Wolverhampton, WV2 3LQ.

    AWR Automotive UK Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

    VAT Registration Number 425 3415 19

    We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

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