3 weeks ago
Amazing service start to finish. Sam Laney was great keeping us updated every step of the way. would recommend west way nissan aldershot to anyone. just waiting for our car now and confident that we will be just as pleased.
4 weeks ago
This is how selling a car should be done. This dealership is the best I have ever experienced (I've bought over 15 new cars in my time) they do exactly what the say they are going to do. Every member of staff I dealt with was friendly and very efficient. Even though this dealership is 65 miles away, I will be returning for routine servicing on my juke. Guy was always available to answer any questions I had, and Sam done a fantastic job of handing the car over to me. Faultless service from start to finish. I didn't think this sort of service existed any more. Well done nissan West way.
a month ago
Having made the decision to return to owning a Nissan I headed straight to West Way Nissan in Aldershot where I was please to learn that Guy Miller was still working. The whole process from start to finish couldn’t of been in better hands. Great consultation, advice, updates and exceptional deliver and customer care. Thank you.
2 months ago
Excellent service. Sam offered us plenty of advice when we asked questions but also allowed us plenty of time to have our own chat about our purchase and take a test drive. Everything went to schedule in the day of collection, making the whole experience stress free. Thanks.
2 months ago
I received an excellent service from start to finish. Sam Laney was exceptional , he looked after us perfectly along every step of the way, very helpful and professional . Love my new car and will definitely be back to West Way Nissan in Aldershot . Very Happy Customer.
2 weeks ago
Chris kept us up to date throughout the whole process. Very helpful, no pushy sales tactics. Love the new Juke.
2 weeks ago
Customer service is excellent. I had a great time upgrading my car. Well done West Way Nissan Aldershot!
2 weeks ago
West Way Nissan Aldershot were really helpful and I'd recommend them because GUY was a professional from the start and throughout helping to find a vehicle that suits me within my budget. advice was given with no pressure and i was given information needed to make an informed choice.
in the last week
West Way Nissan Aldershot were really helpful and I'd recommend them because GUY was a professional from the start and throughout helping to find a vehicle that suits me within my budget. advice was given with no pressure and i was given information needed to make an informed choice.
3 months ago
Recently purchased a Juke and dealt with a Fabulous young salesman - Sam Laney. He looked after us perfectly along every step of the way inc. a trade in. Very helpful and professional and it was never too much to call him to ask yet ‘another’ question! Thank you for everything! Great service. Keep up the good work.
a month ago
From our initial enquiry to delivery of our new Leaf,all the staff at West Way Nissan have been professional,friendly and efficient.
Sam,who dealt with all our enquiries and subsequent purchase was always most helpful,friendly and enthusiastic. His answers and guidance were always clear,whilst nothing ever seemed to phase him or be too much trouble.
We commend him and all at West Way Nissan Aldershot for a superlative customer service.
a month ago
Salesman Guy was exceptional throughout the delayed date and handover was very informative of controls and features.
Felt when I saw covered over in showroom it was really fine gesture
a month ago
Great experience from our first visit to delivery. Friendly and experienced staff. Will highly recommend.
2 months ago
Great service. Kept me informed all the way through from purchase to collection. Friendly service, seeing me as a person not just a customer.
3 weeks ago
As always the customer services is excellent. They make the whole process easy and enjoyable. Thank you.
3 months ago
Very efficient service. I have peace of mind that my Nissan vehicle is in good hands. Prompt service and very friendly staff. Will definitely go back next year for the service.
a week ago
Great friendly staff, really pleased every time I go there.
a month ago
Great service from start to finish. Excellent communication from Sam Laney. Our third Nissan from this dealership without a problem. Highly recommended.
2 months ago
friendly and helpful. Chris kept us up to date regularly on the progress of our car and the delivery times - and remained in contact after the car was delivered to ensure us that if anything was needed to let him know.
Fantastic pre and post sales communication and support
Thank you
in the last week
I bought used Nessan Note Acenta from West Way Nissan Aldershot. Guy helped me. It was really hassle free from beginning to end and he explained every questioned professinally. I definitely recommend to my friends and relatives.
3 months ago
Just had fantastic customer service after purchasing my new car from West Way Aldershot. From explaining the paper work to showing me how the car works, everything to the last detail has been superb. Sam has been exceptionally helpful though the whole process. I will be returning there when I need my next new car.
2 months ago
Awful company - last year MOT & service was told a tyre in the wheel was removed and fixed and it wasn’t!
This year was told that front wheel bearing needed changing at a cost of £500+ decided to get a second opinion and not complete the MOT. Surprise surprise another garage have confirmed front wheel bearing fine. MOT passed and with no advisories.
Nissan Aldershot are a bunch of absolute jokers, will never purchase from this dealership again nor get any work done in the future! Avoid at all costs!!
2 months ago
Possibly the worst sales experience ever.
Kept waiting 30 minutes to see sales person, despite registering for VIP event with allocated time.
Refusal of sales to let me even test drive vehicle. Despite no less than 6 requests, and advising I would pay cash for the car.
A real disappointment as their service department is really good.
5 months ago
I had a great experience when I recently purchased my car from West Way Nissan Aldershot. From start to finish Mark Every was professional, helpful and friendly. Mark was great - he answered all my questions, was really patient with me (even when I was asking obvious questions!) and made me feel confident in my purchase. I would highly recommend West Way Nissan Aldershot.
3 months ago
Took my pick up to Westway for some repairs. All done under warranty by first class people. Great service and very professional staff.
5 months ago
Can't sing the praises of West Way high enough, from the initial contact with Leena, the efficient and regular communications throughout the process from Chloe to the polished finish on my car when I went to pick it up. Everything was dealt with very efficiently and I'm delighted that West Way were able to see me within 5 days of contact instead of 30th June quoted from another location. I will definitely be using West Way for all future services and would have no hesitation in recommending them. Fantastic service!
4 months ago
My experience at West Way Aldershot was amazing.
I had a list of criteria for what I would like from a car and the salesmen took their time with me and helped me find the perfect car for me.
Both Mark and Sam were extremely helpful and polite, their customer service was impeccable.
In the end I brought a little Nissan Note! I had it delivered from another branch. This process was easy and stress free. The car was throughly looked at before I came to collect and it had a new service and MOT. I was very impressed with the cars condition and the work done to it. I thought the price was great for the car I received. I was also happy with the part exchange price I got for my old car as well.
I have already told multiple friends and family about my great experience and I will continue to recommend Wesy Way to others.
I absolutely love my little Nissan Note and thank you again for making this experience as stress free as possible.
- Chelsea
4 months ago
Superb service today from the Service dept. Power steering problem dealt with quickly, efficiently and politely. Real thanks to Sam, Chris and the mechanic for getting me back to work so quickly. Fantastic!!
11 months ago
From start to finish they were polite and friendly and caring . It was a nice pleasure buying our new car from west way Nissan Aldershot and would highly recommend them .