Nissan Basingstoke

Dropped my truck off for service found the lady on reception very helpful nice courtesy vehicle supplied great service from start to finish Had another service on my Nissan Navara on the 9 th may 2022 great service again as always very helpful lady Terri on the phone and also Emma for sorting out the service and loan vehicle out 5 stars perfect

I had absolutely no idea what to do regarding motability, Ryan talked me through everything and was there every step of the process. I am very grateful for the help and guidance he has given and is a credit to the team at West Way, Basingstoke. As a bonus the car is great to drive too.

Excellent service, Ryan who was motility salesman was brilliant, once car was ordered he kept in touch by email every 2weeks, as delivery date kept changing, difficult times at moment, but was worth the wait, Ryan showed me all the gadgets in the car, how to start/stop the engine, the auto gears, rang me Monday morning to check all ok. All in all excellent service

Having a disability of any sort can be quite distressing, yet at Nissan I was treated with the upmost respect and kindness. Their Motability car dealers were amazing and they went above and beyond from choosing my car to day of collection. I would recommend them to everyone.

Great customer service. Ryan was very helpful and informative, without being patronising. We bought a beautiful car, that I absolutely love. I feel that the staff at West Way do really take pride in their work, and are very knowledgeable about the cars they sell and all the apps and electronics. I would not hesitate to recommend to all my friends and family.

Fantastic garage made my experience buying a new car so easy. And collection day was special too all this was thanks to Glenn thank you for such great service.

We were very pleased with the service we received in buying the Hyundai & part exchanging ours.The whole process was handled politely & efficiently by Glenn Brown who dealt with everthing smoothly.Would definitely recommend this company.P.eter Williams.

A more local (to me) dealer had failed (3 times) to resolve an issue that prevented satnav working. Westway were helpful and kept me informed of their work, and ultimately got everything working. Great job, and I'll be keeping my custom here.

Had a really great experience and was super happy from start to finish. No pressure. No heavy sales. Noel understood my requirements from the get go and helped me buy the car I needed. I certainly recommend WestWay Nissan Basingstoke.

Absolutely fantastic service from West Way Basingstoke when buying our new car with a special mention to Glen who genuinely was more of a friend than a salesman, it was lovely to have a laugh rather than feeling pressured.

An absolutely fantastic experience from start to finish. Ryan was extremely helpful and kept me informed throughout the process, and it was a pleasure to deal with him. I would have no hesitation in recommending West Way Basingstoke for high quality and customer-centred service, and I’m really happy to have become a new customer of theirs

Excellent service, everything was as promised and would certainly recommend West Way Nissan Basingstoke to others.

My experience from start to finish in purchasing my new car from the Basingstoke branch was first class. I’m super thrilled with my car . Thank you for everything that you done for me from keeping me updated with my car right up to the collection. Which I have to say was such a lovely touch . Would most definitely highly recommend you all to anyone who wants to buy a car either second hand or brand new. You won’t be disappointed 😃😃😃😃

Excellent service from start to completion. A big thank you to Ryan for his professionalism and his patience.

Well what can I say yeah another great performance by Basingstoke Nissan special shout out to Glenn Brown. yeah another sterling performance, three years ago we bought our first juke from Basingstoke Nissan. I said to Glenn I will be back in three years and last Saturday I took delivery of my Juke RS Nismo. It says a lot when someone who lives in Bournemouth is prepared to travel up to Basingstoke for another deal on a car. that sort of thing wouldn’t happen if it was not a great experience the first time round. Ps Glenn I’ve not stopped smiling yet.

Always do me a good deal on cars! Happy with my recent purchase of the mild hybrid qashqai

I had a problem with the locking nut on one of my wheels. The customer service I received from Kerry and Phil was outstanding. They were both so professional, friendly, helpful and all with a smile

Quality dealership with great staff

Excellent service from Ryan at West Way Nissan Basingstoke, new Qashqai Tekna plus is excellent.

Walked around looking to change my car, only Quashqai, so no choice. Also saw no sales person at all, so obviously not interested in a sale. Same happened at Ford and Toyota.

Best service I have ever had from the time we walked into the show room and we met Glen Brown you got the feeling that it wasn't about the sale but customer satisfaction. From discussing the options to booking the test drive to acquiring the car was done smoothly with all the steps explained to make it easier. Taking delivery of the car was also a pleasure with all the components in the car fully explained. There was so a follow up call after 4 days to see how we were getting on with the car.

I Had a great experience, Noel Paddock my sales agent was helpful with every set in me purchasing, the new Qashqai. Thank you Neol

I had a lot of problems with another West Way franchise dealership and started using Basingstoke as a result. The staff are great and you don't feel like they're ripping you off. They calibrated our wheel sensors and did some work on our car under warranty, when they really didn't have to. Overall, I've had a great experience with this garage!

Good selection of vehicles, friendly staff, covid measures in place

Have bought 3 Nissan motorcars since 2007. Always been dealt with professionally both in sales and servicing departments.

I looked at a new Leaf here and really likes it. The staff were friendly and the show room was well managed. The new leaf was just a bit out of our reach financially.

Brilliant customer service, Noel was very knowledgeable and helpful. Lovely gentleman. Very helpful even with the daft questions. Highly recommend this company.