Nissan Mill Hill

It's a shame that the meet and greet guy spoke little English. Fair enough But for his mate to keep popping by. Chatting in their own language. That I do mind.Most employers discourage it. The times his mate kept popping back for a chat - they obviously weren't busy. But my car service was fine. Just the principle of. That he'll never learn English if he doesn't get used to speaking it. The NHS absolutely discourages it.

A well managed Nissan dealership in North London. Our sales advisor Diini gave us excellent service and kept us updated throughout the process with call and emails. The hand over day was also executed well.

It's OK - made to jump through lots of hoops to get a resolution to a paperwork issue with a service plan - we got there, but not straightforward and they do need to review their customer service. I will use again and hope they improve. Car was serviced well and an excellent clean after.

Excellent service provided by Senay during every step of the way. Friendly and efficient throughout and would be very glad to recommend to anyone looking for a new car to go here. Very good MOT/Service package also provided. 10/10.

I wanted to share that I have purchased on the spot last week a Nissan Qahqai of 2019 in excellent condition. Diini in particular had helped me a lot in choosing the car that suits my needs as he had listened actively to my personal needs a and specifications and managed to serve me fast. I would definitely recommend these guys

I had a good experience here. There was a new model launch, and I ordered one. The salesman was very professional and pleasant. The man who explained the car to me was very knowledgeable. Lots of staff on hand to help.

I feel compelled to write this review as I received both excellent customer service and repair service. Admittedly, it didn't start off well during the initial phone booking but Nissan employee GEM provided excellent customer service. Happy to get the car back repaired. A little wash would have been nice though. lol Well done West Way Nissan Mill Hill. Shaan Motaleb

My experience at Nissan Mill Hill was fantastic! Emad showed me the car I was interested in, let me drive the car, and I bought it straight away. He did his best for me to get the car smoothly in a very professional and friendly manner. Now I got the car at home. He still contacts me to make sure everything is OK with me. I was treated very nicely by other members at the garage too. Thank you so much to Emad and all. I highly recommend Emad and people there at the garage without hesitation.

Fahad was excellent as a sales person. He followed up right, made sure all the paperwork was in order and helped with me getting the insurance and tax sorted as well. Very well pleased with his services. Bless. From Renwick Alphonso.

My wife and I went to this Nissan branch for a purchase of an electric van. The seller welcomed us very well… but …… The price he offered us was much, much higher than other Nissan dealerships and the Nissan website. Even that there were no incentives from the state (while on the Nissan website, there are incentives for the purchase of an electric car.) Then he advised us to buy a van registered in December 2021 to save money. I am beginning to really doubt the seriousness of this Nissan dealership. I think NISSAN needs to check the sales staff. I hope that NISSAN can contact me to explain the reason for their sales policy and maybe they can convince me that it was a mistake and maybe I can change the reviews I have given.

Fantastic service from Ian Cuddy. Knowledgable and pro active, he was able to give us all the information we needed . Buying our electric vans went smoothly from initial enquiry to delivery. Highly recommend Ian and West Way Nissan

I would like to give a big thank you, to both Arktar Ali and Manzur Ahmed, for assisting myself and mum in purchasing a car. We are both very happy with the service provided. Very welcoming, caring and such positive energy. Indeed, I would recommend friends or family to purchase from this dealership. Keep up the great work..thanks again.

Ended up buying a Nissan which was great; however didn’t buy from this particular dealership as the staff was so rude and innate to w. We were left waiting around over half an hour.

They very very helpful and I’m so happy with the car and the way they treated me, thank you .

Terrible customer service. Please avoid. After sales care is abysmal. Should you encounter any issue with your vehicle down the line and it is still covered under warranty, I strongly advise using an alternative dealer as the difference in customer care was night and day.

had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Fahod was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Fahod he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff

Thanks Fahad for making the difference! I really do appreciate your expert advice and excellent customer service. Really enjoying the car. Thanks once again 👍🏽

Very friendly and professional dealership. I was served by F and he answered all questions regarding the purchase. He guided me in every single step for buying my new car. I would highly recommended west way. I was very impressed with the whole purchase. Thank you F.

The first class customer service, kindness and friendliness from Fahad at Nissan Mill Hill has made the whole experience an absolute pleasure! Thank you once again, I really appreciate everything and can’t speak highly enough of how seamless everything has been from start to finish.

Great customer service. Thoroughly impressed with how smoothly the process of purchasing the car was. Excellent quality car. Highly recommend!

Manzur is fantastic. I recommend him to everyone. Patient and kind. Stays with you until satisfied

I bought a brand new nissan from Mr salesman fahad brilliant service and very happy with the help I received

Manzur went above and behind from start to finish and also Ash is a wonderful manager. Highly recommend Westway Nissan Mill Hill

We went for a second hand Nissan. The sales person, Patricia was great. Found us (very nearly) what we wanted but did not pressure us to buy to the point it would have been uncomfortable. Highly professional. Would recommend.

We also recieved advertising phone text messages from this company. We do not own a Nissan, but we bought something from them 4 years ago. It is a total abuse of personal information to use our private information, which we gave when buying a part, to send advertising phone spam. We think it is also illegal. We recommend you do not do business with this company.

Good price overall for a service and new belt. Even got my air conditioning working that I was told was broken beyond repair. All in came to about the same as a non nissan repair center

Good 12 month service offer, which included annual breakdown cover, oil/filter, inspection and wash for my Pathfinder for just £199. Resourceful spare parts store. Fully working on Saturday morning, which was the only time I could come without taking a day-off. Good showroom with waiting area and a fridge full of chilled water. The standard Nissan oil they use comes from TOTAL/Elf, which is actually quite good. Surprisingly, it is Mobil 1 for the GTR model. If you need brake pads / brake discs replacement or some minor repairs you may wish to have a look at aftermarket as it is can be very expensive in the dealer’s garage.

They're keen enough to sell to you, but when you come across a problem there's no one in authority there at the weekend, they came up with no long term solutions and simply waited for us to put ideas forward (which they then declined to accept.) Virtually no help when we needed them, and Nissan Customer service weren't much better.

Really nice service. Treated really well

Much more friendly than Glyn Hopkins. However, draw you in and then try to rip you off.

Poor experience from start to finish. Waited 10 minutes for the parts 'person' (no department) to show up only for him to walk away mid conversation without saying why and then for him not to return. Waited another 10/15 minutes with nothing, no one assisted. Being the only customer within the establishment, I waited for a total of around 20/25 minutes before leaving.

My experience was nothing less than perfect. Jodie at Mill Hill made everything happen so quickly and even when I made a huge error she still took charge and went out of her way to sort it out. The people who work there really are outstanding and provide exceptional customer service. There is no better pace I woud ever want to buy a car. I would highly recommend anyone to go there. They are amazing and I am over the moon with my new car.

Treated very well, and assisted by a very polite and helpful young man called Waz. He explained everything in detail, and made sure my wife had chosen the right car to suit her disability needs. Which made picking the car easy.

Amazing service by Ash & Martin. I have been to many dealerships but Nissan West Way’s service has been exceptional. Thanks guys! 10/10/2018