Nissan Mill Hill

We went for a second hand Nissan. The sales person, Patricia was great. Found us (very nearly) what we wanted but did not pressure us to buy to the point it would have been uncomfortable. Highly professional. Would recommend.

We also recieved advertising phone text messages from this company. We do not own a Nissan, but we bought something from them 4 years ago. It is a total abuse of personal information to use our private information, which we gave when buying a part, to send advertising phone spam. We think it is also illegal. We recommend you do not do business with this company.

Good price overall for a service and new belt. Even got my air conditioning working that I was told was broken beyond repair. All in came to about the same as a non nissan repair center

Good 12 month service offer, which included annual breakdown cover, oil/filter, inspection and wash for my Pathfinder for just £199. Resourceful spare parts store. Fully working on Saturday morning, which was the only time I could come without taking a day-off. Good showroom with waiting area and a fridge full of chilled water. The standard Nissan oil they use comes from TOTAL/Elf, which is actually quite good. Surprisingly, it is Mobil 1 for the GTR model. If you need brake pads / brake discs replacement or some minor repairs you may wish to have a look at aftermarket as it is can be very expensive in the dealer’s garage.

They're keen enough to sell to you, but when you come across a problem there's no one in authority there at the weekend, they came up with no long term solutions and simply waited for us to put ideas forward (which they then declined to accept.) Virtually no help when we needed them, and Nissan Customer service weren't much better.

Really nice service. Treated really well

Much more friendly than Glyn Hopkins. However, draw you in and then try to rip you off.

Poor experience from start to finish. Waited 10 minutes for the parts 'person' (no department) to show up only for him to walk away mid conversation without saying why and then for him not to return. Waited another 10/15 minutes with nothing, no one assisted. Being the only customer within the establishment, I waited for a total of around 20/25 minutes before leaving.

My experience was nothing less than perfect. Jodie at Mill Hill made everything happen so quickly and even when I made a huge error she still took charge and went out of her way to sort it out. The people who work there really are outstanding and provide exceptional customer service. There is no better pace I woud ever want to buy a car. I would highly recommend anyone to go there. They are amazing and I am over the moon with my new car.

Treated very well, and assisted by a very polite and helpful young man called Waz. He explained everything in detail, and made sure my wife had chosen the right car to suit her disability needs. Which made picking the car easy.

Amazing service by Ash & Martin. I have been to many dealerships but Nissan West Way’s service has been exceptional. Thanks guys! 10/10/2018