Nissan Electric Promise: For Electric Vehicle Owners
Navigation Icon Navigation Icon
  • icon Phone & Video Appointments
  • icon Click & Collect / Home Delivery
  • icon Reserve/ Buy Online
Menu
Go Back

Nissan Electric Customer Promise

nissan elec cus promise

Nissan and West Way are committed to the highest levels of customer satisfaction, it underpins our entire culture. We believe that high levels of service and aftercare are essential to ensure quality and performance from your vehicle long-term.

With our Nissan Promise, you can enjoy the following benefits;

Battery Quality Guarantee

Whether you’re a new or used vehicles customer, we understand that you may have some reservations about battery life and quality.

Our Nissan Promise - is to repair or replace any battery which falls below 9 bars (out of 12 bars) free of charge when within the battery warranty period. This will be available on a Nissan Leaf and Nissan e-NV200.

Battery-Health
pl4

EV Roadside Assistance

As a valued West Way customer, we aim to provide you with peace of mind, knowing that you’re receiving a quality service.

Our Nissan Promise - is to provide you with free of charge EV Roadside Assistance, provided following each service in accordance with your vehicle’s warranty booklet.

24 Hour Test Drive

Switching to electric is a big step when you're used to a regular combustion engine. If you’re considering it, or simply want to learn more, we want to offer you guidance every step of the way. Other dealers may offer you the regular 20/30 minute test drive. However, we believe that customers need to experience just how an electric vehicle would fit into their lifestyle.

Our Nissan Promise - is to offer you a test drive for a minimum of 24 hours. We want to help in your decision-making process. Contact your local West Way dealership to arrange an electric vehicle test drive and begin your electric car or van journey today.

wheel electric

  • Receive our latest news and offers:
    Don’t worry we won’t bombard you with emails and you can refine your preferences at any time.

  • SUBSCRIBE

  • Site and contents © Site built by The Whole Caboodle.

    West Way is a trading name for AWR Automotive UK Limited, a limited liability company registered in England and Wales under number 14219136 with its registered office at 41 Birmingham Road, Wolverhampton, WV2 3LQ.

    AWR Automotive UK Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

    VAT Registration Number 425 3415 19

    We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

    Click here to update your details and how you would like West Way to communicate with you.