Nissan Electric Promise: For Electric Vehicle Owners

Nissan Electric Customer Promise


Nissan and West Way are committed to the highest levels of customer satisfaction, it underpins our entire culture. We believe that high levels of service and aftercare are essential to ensure quality and performance from your vehicle long-term.


With our Nissan Promise, you can enjoy the following benefits;

Battery Quality Guarantee


Whether you’re a new or used vehicles customer, we understand that you may have some reservations about battery life and quality.


Our Nissan Promise
 - is to repair or replace any battery which falls below 9 bars (out of 12 bars) free of charge when within the battery warranty period. This will be available on a Nissan Leaf and Nissan e-NV200.

EV Roadside Assistance


As a valued West Way customer, we aim to provide you with peace of mind, knowing that you’re receiving a quality service.


Our Nissan Promise
 - is to provide you with free of charge EV Roadside Assistance, provided following each service in accordance with your vehicle’s warranty booklet.

24 Hour Test Drive


Switching to electric is a big step when you're used to a regular combustion engine. If you’re considering it, or simply want to learn more, we want to offer you guidance every step of the way. Other dealers may offer you the regular 20/30 minute test drive. However, we believe that customers need to experience just how an electric vehicle would fit into their lifestyle.


Our Nissan Promise
 - is to offer you a test drive for a minimum of 24 hours. We want to help in your decision-making process. Contact your local West Way dealership to arrange an electric vehicle test drive and begin your electric car or van journey today.

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Aprite (GB) Limited is a limited liability company registered in England and Wales under number 3261643 with its registered office at The Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, Hertfordshire WD3 9YS. For the purpose of insurance mediation & consumer credit activity Aprite (GB) Limited, trading as West Way Nissan, is authorised and regulated by the Financial Conduct Authority Ref No. 311404.
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