Using your car
How many miles can I do in my Motability car?
Your allowance is 60,000 miles over the course of your 3-year lease. Additional miles will be charged at 5p per mile.
Should I be present in the car when being used?
The car is there to be used by or used for the benefit of the disabled person. You don’t need to be present in the car as long as a named driver is using it for your benefit.
Can I have a pet in my car?
Yes, you can use your Motability scheme car as you would any other car.
Can I use my Motability car for business?
The car is covered for social, domestic and pleasure purposes including travel directly between home and permanent place of work, at all times under the Certificate of Motor Insurance. If you require using the car for any other purpose, please contact RSA Motability (RSAM).
Can I fit a tow bar to my Motability car?
Yes, speak to your Motability Expert for advice on fitting.
Can you smoke in a Motability car?
Yes, you can, the smoke-free legislation does not apply to private use cars.
Do Motability cars have trackers?
Not all do. The Motability scheme is only putting trackers in about 5% of cars out of around 600,000. This is used to stop misuse of the car by registered drivers.
Motability Car Maintenance
What do I do if my car needs a repair?
You should contact your dealership to get your Motability car booked in for repairs or servicing. Any repairs or servicing that are from everyday use are covered by the Motability scheme.
What do I do about getting new tyres?
Your tyres are covered under the Motability scheme. Kwik-fit will replace your tyres at no additional cost.
What if my Motability car fails its MOT?
You aren't insured to drive a car without MOT. The MOT cost is included in your Motability scheme.
What if a mobility aid damages the car?
Any damage caused by a wheelchair or other mobility aids is classed as wear and tear.
What to do if I need my windscreen repairing?
Windscreen repair or replacement is covered by the Motability scheme, you will be charged a £50 excess payment.
Paying Fines
Do I need to pay parking tickets or traffic offences?
Yes, the Motability scheme does not cover this.
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