Nissan Manchester

I finally got the new baby home. Nissan Manchester have again put a smile on my face for the third time. Charlie who is fairly new to the dealership was amazing from the start to the finish. He kept me informed on progress and has fantastic customer service. I didn’t get my car with full tank fuel as arranged but that’s not Nissan’s fault, blame the government for fuel shortage nationwide, it’s got to be political. Credit to Nissan Manchester they promised to refund me every single penny for filling up my tank. Thanks Charlie and thanks Nissan Manchester for always coming through. I’m loving my new ride. Sharon M

Very polite, so helpful, always there to help with anything, no rush went at my own pace in choosing a car an answered all the questions I asked. Even a call days after to make sure I was happy with everything an if I need anything at all just give them a call, what more could u ask for, definitely recommend West way Nissan Manchester. Xx💖💛💙

This branch is very lucky to have Charlie, such a breath of fresh air compared to the other unnamed dealership I’d been to previously (not Nissan) thank you Charlie for the quick turnaround from viewing to collecting the vehicle. If I could give more than five stars I would.

Definitely recommend West Way Nissan Manchester. Second time coming here and it was an absolute pleasure. Charlie who has been at this branch for around 6 weeks was so helpful answered all of our questions and went above and beyond for us. The test drive was 10 out of 10. Staff are friendly and a very nice showroom overall. Learnt a lot from Charlie who was so pleasant and he made the overall experience worth it! Hope to see you again soon. Thanks Charlie for all of your help!

This is the second time I buy a car from here. Both time, the staff were amazing! In regards to my latest purchase, I was being attended by a member of staff, Gordon, that went out of his way to find out the information I was asking about. He explained that it may be cheaper to purchase a new car rather than a used one and went through all the finance details and quotes we requested. Very happy to say that I have and will continue to recommend this dealership to friends.

Richard the Motability man was so very kind,helpful and couldn't do enough for me. He has been wonderful, calling me with updates and finding the exact Nissan model to deal with my disability. I love my new car and cannot thank Richard enough for his super service.

I have just bought a used car on finance from this garage. It was such a simple purchase and James and Jonathan were extremely helpful and informative throughout, they even came out of their way to deliver it to me. Before delivering they ensured everything was up to standard and they ordered, painted and fitted a new wing mirror for me as it was slightly damaged. I would 100% recommend this garage and cannot thank James and Jonathan enough for their help.

I had a wonderful experience collecting my new car and receiving support from Richard. Richard has brilliant communication skills and exceeded my expectations. He was clear and concise, friendly, helpful and an attentive listener. Richard contacted me throughout the process of my application to keep me updated and inform me when my new car was ready. Overall I am highly impressed by the service I received from Richard at West Way Nissan.

Brought mb car as a recall. Have been told that car would be given back within four hours, that didn't happen. I have waited for nearly eight hours. Have been told that car would be washed and cleaned, that didn't happen. When I came to collect the car, I have been given the key, but my car wasn't on the car parking. It took staff 15 minutes to find my car. Lady on the service desk - Julia was rude and snappy. Ben service manager, doesn't know anything. Seriously, I will never come back to this dealership, poor business practice, rude and lying staff. Mr Darren W. Manager of this dealership perhaps it is time to teach your stuff some work ethics.