Nissan Stourbridge Dealership: Nissan Garage Near Me
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    • Nissan Stourbridge

Nissan Stourbridge

Brettell Lane, Brierley Hill, Stourbridge, West Midlands DY5 3LS

Telephone: 01384 671145

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  • Location
  • Opening Times

    Sales

    Monday to Friday: 8.00am - 6.00pm

    Saturday: 8.00am - 5.00pm

    Sunday: 10.00am - 4.00pm

    Service

    Monday to Friday: 8.00am - 6.00pm

    Saturday: 8.30am - 12.30pm

    Sunday: CLOSED

    Parts

    Monday to Friday: 8.30am - 5.30pm

    Saturday: 8.30am - 12.30pm

    Sunday: CLOSED


We are now fully open and vehicles are available to test drive. Social distancing measures are in place for sales and service customers.



 Read our FAQs here: https://www.westwaynissan.co.uk/faq-covid-19
  • View our full stock that's available at our Stourbridge dealership

Welcome to our dealership

Our friendly and knowledgeable staff at our Stourbridge dealership will be able to deal with all of your enquiries. With an outstanding choice of the latest Nissan range including city cars such as the Micra hatchback and Note, popular crossovers Juke & Qashqai, the 100% electric Nissan LEAF, and 4x4s such as X-Trail and Navara pick-up truck. Also, keep up to date with the arrival of the new Nissan ARIYA 100% electric SUV which will be at our dealership in late 2021. We also have a wide selection of quality Used Cars plus servicing and aftercare to the highest standard. We aim to create a professional and friendly atmosphere which is why we are able to attract customers from all over the area including Worcester and Bromsgrove. Call in yourself and discover what it is about West Way Stourbridge that makes it such a popular destination for so many.

There is a dedicated Motability specialist at our Stourbridge branch which also has a number of accessibility features including disabled parking and toilets. Our Stourbridge Motability specialist can help you understand how to benefit from a Nissan on Motability and help you select the best Nissan car for your needs.

At West Way Stourbridge, there is a rapid charger for the Nissan LEAF, allowing you to charge your Nissan LEAF on the go.

INFINITI Authorised Repairer

West Way Stourbridge is an INFINITI Authorised Repairer for all servicing, maintenance and warranty repairs for your INFINITI Q30, QX30, Q50 and Q60 models. If you have any technical concerns or problems regarding your vehicle, our INFINITI trained professional technicians will be able to help. Not only that, INFINITI original equipment genuine parts can be purchased at this dealership.

1
in the last week

Excellent product and customer service!! Had another new car from West Way Nissan in Stourbridge and are made to feel like a member of the family rather than just another sale. Our salesman Andy kept us informed at all stages of our purchase and had our interests at heart, will definitely be returning!!!

in the last week

Absolutely fantastic service from start to finish!! The staff are amazing, very helpful, and so polite!! The lady who looked after me was called Claire Hayward... all I can say is she needs a promotion!!! Thank you again West way nissan I couldn't be happier with my new juke!!! 😊

3 weeks ago

Absolutely diabolical cannot believe this business can exist! First and foremost phoned up regarding a Nissan juke that was advertised on the website for availability! To get there to 44 mins away in a fuel crisis to find out could not release tilll December 21!!! 3 month to wait this is false advertising as the can showed price and mileage that with depreciate with age and extra mileage on the clock as test drive car!! To add to this the finance deal offer was 9.9 percent unbelievable!!!! I’m writing to head office as this practice is in exceptable and will put please off buying Nissan car!!! Please do not use them if you have any sense!!!!

a month ago

Very good experience staff very knowledgeable and a big thank you to Andy for his fantastic customer service skills

2 months ago

A very modern looking show room bright and light and airy, with helpful staff. Very impressive spare parts section where they will have your order ready for you too collect. A good selection of car colours too choose from a paint sample board on the car display wall. And beverages too drink if you want one. It's best to go on line first too look at the specifications of the vehicle your after before you go so you know what you want and what you're looking for. And ring first too find out if they have the spec vehicle you want so you don't waste a journey. My Overall view and experience is its a good place to go if you're looking for a car or you want a hot coffee or tea👍😎.

a month ago

Knowledgeable , helpful staff good service and value for money

2 months ago

Went to view cars today, but shocked how rude the staff were and no customer service what so ever. My husband and I with our 4 year old were ignored by a member of staff outside and then after walking round the cars outside for a while my husband went inside to see if anyone was available to show us a car we were interested in. Stood there being ignored for 5 minutes with not even an acknowledgement, nothing. Also started to rain and still nothing. We left and went to Arnold Clark just a little further down the road where their customer service was excellent and we left buying a £16,000 new car! Don't be so judgemental West Way Nissan Stourbridge and put your staff on some customer service courses!

3 weeks ago

Very helpful and friendly service throughout. Absolutely delighted with the 'Leaf' I purchased.

a month ago

Possibly the best parts department I've used from a main dealer. Helpful and well run.

a month ago

When choosing my new nissan the customer service I received from Derek was exceptional he explained everything in great detail. When I went to collect my new nissan Derek was very professional and very helpful. I am more than happy with my new qashqai and would recommend west way nissan to anyone. Excellent.

3 months ago

In for a recall. Great service. Very quick. Very Courteous

4 months ago

Extremely helpful, professional and friendly service from a great team. Highly recommended to anyone looking to buy a car. After sales service is also superb.

3 months ago

Bought a car from these guys over a month ago. Part of the deal with Stephen Harris was that the car would be serviced prior to collection, and would come with floor mats. The car was not serviced, and the mats were cheekily removed from the vehicle. They promised to post these, but have not done so. Complained to the manager, Paul Burke, who said he would deal with it - but of course, has not, and the service matter has not been resolved either. A very cheap dealership, that would remove floor mats from the car, and then not provide as promised. To save a couple of quid, they really are cheap low quality dealership. To the ombudsman it is unfortunately. All over a service and floor mats that were not provided - shameful.

6 months ago

Steve Harris was excellent. Could not have asked for more. He secured a good trade in price for my car. I was kept informed on the progress of my purchase regularly. Steve made contact as promised every time. Car prepared to a high standard. Was worth the 4 hour round trip to deal with West Way Nissan Stourbridge. Would use this garage again without hesitation.

5 months ago

I collected my new car today and I love it as we pulled up someone was cleaning it it had been valeted too it was sparkling clean I love the car that I picked. Thank you so much to Matt who kept me updated on everything that was happening I could not fault his customer service he was amazing. Any query I had he answered. I can't fault anything

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    Aprite (GB) Limited t/a West Way Nissan, t/a West Way is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

    Aprite (GB) Limited t/a West Way Nissan, t/a West Way is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 311404.

    We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

    All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

    Aprite (GB) Limited is a limited liability company registered in England and Wales under number 3261643 with its registered office at The Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, Hertfordshire, WD3 9YS

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